Support
VIEW’s Industry-leading Customer Support: Extending the Value of Your Metrology Investment
Intended for deployment in the most demanding production-critical and quality assurance environments, every metrology system from VIEW Engineering is backed by our commitment to providing unparalleled customer service.
As a Quality Vision International company, VIEW Engineering has the resources of Quality Vision Services available to our customers.
 As of May 2, 2002, Quality Vision Services, Inc. became an accredited Calibration Laboratory. The accreditation covers the specific calibrations listed on the agreed scope of accreditation, as posted on the www.a2la.org web site. QVS meets the requirements of ISO/IEC 17025-1999 "General Requirements for the Competence of Testing and Calibration Laboratories." Laboratories that comply with this International Standard also operate in accordance with ISO 9001 or ISO 9002. QVS also meets the requirements of ANSI/NCSL Z540-1-1994 and any additional program requirements in the field of calibration.
Beginning with in-depth technical assistance to tailor exactly the right metrology solution for your unique application requirements, VIEW’s comprehensive support capabilities also provide extensive hands-on training, installation, and process optimization by expert factory-trained metrology engineers. After your system is quickly up and running, VIEW’s commitment to customer satisfaction continues with highly responsive dedicated worldwide support systems, including a 24-hour telephone hotline and overnight delivery of parts and/or dispatch of on-site technical assistance.
Product Support Matrix
| |
Calibration |
Service |
Spare
Parts |
Retrofit |
Upgrade |
Software
Uptdates |
Training |
Service
Agreements |
No Longer
Manufactured |
Notes |
| 890 |
Visit
www.gsig.com/contact |
|
| 8100 |
|
| 1220 |
 |
 |
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1 = limited service
and parts
availability unless
retrofitted |
| Bazic 8 |
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| Bazic 12 |
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| Ultra 8 |
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2 = available
for retrofitted
machines |
| Precis 3000 |
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| Voyager |
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| Pinnacle |
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| Summit |
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| Benchmark |
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For more information:
Contact VIEW Engineering Customer Support directly via email or by telephone at 1-800-SOS-VIEW.
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